Refund policy
M Ali Hair Store strives to ensure customer satisfaction with every purchase. However, we have specific policies in place for returns and exchanges:
Exchange Policy
- If you wish to exchange your order due to the color not matching or an incorrect product selection, we are happy to assist.
- The exchange fee is 1K PKR
- Please note that the product must be in its original condition, unused, and with all packaging intact for the exchange to be processed.
- Kindly note: You must contact us on WhatsApp within one day of receiving your order to initiate an exchange request.
Refund Policy
- We regret to inform you that we do not offer refunds for any purchases.
How to Initiate an Exchange
- Contact us on WhatsApp: +92 353383896 with your order details and reason for the exchange.
- Our team will guide you through the process and provide further instructions.
Thank you for shopping with M Ali Hair Store! We appreciate your understanding and cooperation with our policies.
